Terms & Conditions - Masonry Paint Removal
The surface to requiring
attention will be thoroughly stripped but with heavy
paint or graffiti some traces may be left behind.
Most masonry materials
are porous and when the top layer of paint is removed
you may be left with a "ghost". This can
not always be removed. It is not Immaculate Exterior's
claim to be able to leave the surface as it was
before contamination (i.e. when new).
When using chemicals,
nearby surfaces where run-off or splashing has accrued
may be discoloured or stained. Whilst care will
be taken to minimise splashing, run-off and surface
texture damage Immaculate Exteriors shall not be
responsible for any redecoration, disturbance, staining
or texture damage.
Any damage caused
by moisture or chemicals entering the property,
building or equipment is the customer's responsibility
and not that of Immaculate Exteriors.
any reinstatement or redecoration as a result of
the paint removal carried out by Immaculate Exteriors
is the customer's, as is the identification of any
electrical points, equipment and any other goods
& fittings etc. The customer is responsible
for their protection and repair if required.
The customer can
ask to see a copy of chemical data sheets at anytime.
Care will be taken
not to damage nearby plants. We will rinse contaminated
plants but no guarantee is given that some plants
will not react.
It is the customer's
responsibility to inform properties next door or
nearby, fellow workers and the public that the work
is being carried out and to maintain safely any
public rights of way during any work. It is the
customer's responsibility to take adequate measures
to safeguard other people, their property, vehicles
The quotation is
general. Chemicals and other consumables can vary,
should any unforeseen costs arise Immaculate Exteriors
reserves the right to amend the costs accordingly.
High winds, very
heavy rain and frost can prevent work. Once the
temperature falls below 50C or a frost is forecast
for that night then work will be stopped.
Extra cost of any
hire equipment due to any delay in the work caused
by bad weather, or caused by the customer, must
be covered by the customer.
A test area that is not highly visible, but which
is representative of typical conditions can be done
first. Visual observation and spot tests with various
solvents can be used to help identify the best method
of paint removal.
Sample areas that
represent the desired result are to be approved
by the client before the whole area is cleaned and
the accepted sample area preserved for reference
until the end of the job. This existence of a sample
for comparison and an agreement can avoid unpleasant
surprises and misunderstandings.
The test areas will
be done for a quoted price based on; time, travelling
and materials used.
Once a test area
is approved care will be taken to achieve the same
standard as the test area, but one must keep in
mind that substrate finish and quality can vary.
Areas may be found that have hidden problems such
as more layers of paint under what is initially
If at anytime it
is found that the desired result that was approved,
(i.e. the test area) cannot be matched, then the
client and Immaculate Exteriors must decide whether
to continue or to stop work. If it is decided to
stop work the client will pay for the area of cleaning
done to date, (proportion of total area of quotation.)
If however a different method can be established
and approved work may continue, an adjustment to
the quote may be necessary.
A deposit of between
10% & 50% may be required before work can start.
Full payment is due once work is completed.